Case Study · Automotive · UAE

From invisible to recommended. How an automotive leader became the AI answer for car service in the UAE.

8% to 47% Citation Rate488% improvement in 90 days1st Share of Voice · UAE
The Situation

The challenge they came to us with.

Our client is one of the UAE's established automotive service providers, operating across multiple locations and serving a mix of local and expatriate vehicle owners across Dubai and Abu Dhabi.

Despite strong Google rankings and an active social media presence, the business was completely invisible across all major AI platforms. Competitors with weaker reputations were being cited by ChatGPT and Perplexity simply because their data was better structured.

  • Customers asking ChatGPT for car service recommendations before calling
  • Business invisible across all AI platforms despite strong Google presence
  • Competitors with weaker reputations being cited instead
  • No visibility into how AI search was affecting lead volume
The Audit Findings

What we found.

Before any work began, CashewClub.ai ran a full AI Visibility Audit across 40 target queries on ChatGPT, Perplexity, Google AI Overviews and Microsoft Copilot.

8%
Citation Rate

The business appeared in just 8 out of 100 relevant AI queries across all platforms.

61%
Competitor Share of Voice

Three competitors were being cited consistently in queries where this client should have been the obvious answer.

12/100
Schema Readiness Score

No structured data, no FAQPage schema, no LocalBusiness markup on the website.

Blocked
AI Crawler Access

Cloudflare default settings were silently preventing GPTBot and PerplexityBot from crawling the site entirely.

What We Did

Three phases. Ninety days.

Weeks 1 to 4

Phase 1 - AI Foundation

  • Fixed Cloudflare configuration to allow GPTBot, PerplexityBot and ClaudeBot access
  • Implemented complete LocalBusiness schema across all UAE locations
  • Built FAQPage schema covering 24 high-intent questions UAE drivers ask AI platforms
  • Optimised and verified Google Business Profile for all locations
  • Fixed NAP inconsistencies across 11 directories
Weeks 4 to 8

Phase 2 - Content and Citation Building

  • Published 28-question FAQ hub covering every car service query pattern found in the audit
  • Submitted listings across 14 UAE-specific and global directories
  • Secured inclusion in 5 editorial listicles on UAE automotive and expat publications
  • Launched structured review velocity programme, increasing Google review count by 34% in 60 days
  • Built Reddit presence in r/dubai and r/DubaiExpats
Weeks 8 to 12

Phase 3 - Amplification

  • Placed 2 expert quotes from the service director in UAE automotive media
  • Submitted to Connectively for journalist queries in automotive and consumer services
  • Published monthly FAQ content updates aligned with seasonal search patterns
  • Ran weekly prompt testing across all four AI platforms to track citation movement
The Results

Measured at 90 days from project start.

8% → 47%
Citation Rate

488% improvement in 90 days

1st
Share of Voice

Among direct UAE competitors across all tracked queries

19/40
ChatGPT Citations

Now cited in ChatGPT for 19 of 40 tracked queries

22/40
Perplexity Citations

Now cited in Perplexity for 22 of 40 tracked queries

78%
GBP Views Growth

Google Business Profile views increased over the 90-day period

2.1x
AI Traffic Conversion

AI-sourced leads converted at 2.1x the rate of standard organic traffic

We had no idea AI search was sending customers to our competitors. The audit made the problem very clear and the results within 90 days were better than anything we had seen from a digital marketing investment in years.

Senior Marketing Lead, Automotive Service Provider, UAE
Services Used
AEO / GEO ServicesAI Visibility AuditSchema MarkupEntity BuildingCitation BuildingFAQ Content ArchitectureGoogle Business ProfileReview Velocity
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